Case Study
Customer: Since April 2009 Industry: Non Profit - Emotional, Educational and Behavioral Support Services Eligible Employees: 300 Locations: Several throughout MA and RI
Headquarters: Taunton, MA
Project: BSI obtains a new client on April 1st with a July 1st renewal date that had been delivered by the prior broker with a 15% rate increase. The client was told that the only alternative was to make major plan design changes to two of the three plans being offered to lower the rate increase.
Review: The first step was reviewing the client's current plan, rates, contribution strategy, enrollment, communications, corporate goals, and compliance issues.
RFP: The next step was to quickly get an RFP out and start negotiates immediately with the Blue Cross Blue Shield of MA the incumbent carrier.
Presentation: Because a complete RFP process was done, it was found that Harvard Pilgrim Healthcare could match the all three current plans exactly and keep the rate increase to less than 2%.
Process: This renewal project was completed at the end of April and multiple open
enrollment meetings introducing the new carrier were held the second week of May - Both the client and the employees are very happy.
