Case Study
Industry: Non Profit - Emotional, Educational and Behavioral Support ServicesEligible Employees: 300
Locations: Several throughout MA and RI
Headquarters: Taunton, MA
Project: Benefit Services Incorporated became the broker on April 1st and quickly reviewed the renewal presentation that had been delivered by the prior broker, a 15% rate increase to go in effect on July 1st. The client was told that the only alternative was to make major plan design changes to two of the three plans being offered to lower the proposed rate increase.
Review: The first step was to review the client's current plan, rates, contribution strategies, enrollment, communications, corporate goals, and compliance issues.
RFP: The next step was to quickly get a Request for Proposal out and start negotiating immediately with Blue Cross Blue Shield, the incumbent carrier.
Presentation: Because a complete RFP process was done, it was found that Harvard Pilgrim Healthcare could match all three current plans exactly and keep the rate increase to less than 2%.
Process: This renewal project was completed at the end of April and multiple open enrollment meetings introducing the new carrier were held the second week of May - Both the client and the employees were very happy.
